Accessible Flower Delivery Bexley: Our Statement

Accessibility Statement for Flower Delivery Bexley

Our Accessibility Promise

At Flower Delivery Bexley, we believe that our online services should be available to every customer, no matter their abilities or individual needs. We are dedicated to ensuring that everyone in Bexley can order Flower Delivery Bexley with confidence, convenience, and independence. Our team makes accessibility a primary focus in the design and ongoing development of our website and online ordering system.

Compliance with WCAG 2.1 AA Standards

The digital experience we offer follows the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These standards set out a wide range of recommendations for making web content more accessible for people with disabilities. Our commitment to these guidelines means that the content, navigation, and features of the Flower Delivery Bexley website are developed to be perceivable, operable, understandable, and robust. We regularly review and assess our site to uphold this level of compliance, ensuring that ordering flower delivery in Bexley remains accessible for all users.

Screen Reader Compatibility and Navigation

We understand the importance of assistive technologies for our customers. Our website is designed to be fully compatible with major screen readers and supports keyboard navigation, so that users who rely on these tools can browse, select, and order flowers with ease. Alt text is provided for images, clear page structures are used, and buttons and forms are clearly labelled to provide the best experience possible for those using screen readers or alternative input devices.

High Contrast Design Choices

Our design choices prioritise readability for everyone, including those with low vision or colour sensitivities. We use high contrast between text and background colours throughout the website to enhance legibility and reduce visual strain. Our fonts are readable and scalable, and we avoid using colour as the only means of conveying important information. This allows all customers in Bexley to enjoy a seamless ordering experience, regardless of visual ability.

Continuous Improvement and Customer Feedback

We recognise that accessibility is an ongoing responsibility, and we are committed to continuous improvement. As technology evolves and as our knowledge grows, we update our site to maintain and enhance accessibility. We welcome feedback from all customers in Bexley about their experiences with our online Flower Delivery Bexley platform. Your insights, questions, or concerns are invaluable in helping us provide the best possible service and to address any unforeseen accessibility issues swiftly.

Contacting Us About Accessibility

If you encounter any difficulties accessing content, features, or services on the Flower Delivery Bexley website, or if you have suggestions for improving accessibility, please contact our customer service team. We are committed to assisting you and resolving any barriers swiftly, ensuring that Flower Delivery Bexley continues to be usable for everyone in our community. Your satisfaction and ease of access are our priorities. Thank you for choosing Flower Delivery Bexley for your floral needs. We look forward to serving you.