At Flower Delivery Bexley, we take pride in being a trusted local florist serving both the households and businesses of the Bexley area. We guarantee that every bouquet and floral arrangement arrives freshly crafted using premium, seasonal blooms. Your satisfaction with the freshness and quality of your delivery is our highest priority.
On rare occasions, flowers can be damaged while in transit. If your order arrives with damaged blooms or packaging, please notify us as soon as possible—ideally within 24 hours of delivery. We may require a photo of the damaged items to help us quickly assess the situation and offer you the best solution. This approach also ensures we maintain consistently high standards for all Bexley flower deliveries.
We stand by our fresh flower guarantee in Bexley. Every order is carefully prepared to arrive at peak freshness. Our arrangements are designed to last for a minimum of 5 days, provided they are cared for according to the instructions supplied with your bouquet. Should your flowers wilt or deteriorate significantly within the first 5 days after delivery, please reach out to us and we will be happy to review your concern.
Your peace of mind matters to us. If there is a verified issue with the quality or freshness of your flowers, or if your order arrives damaged, you are eligible for a replacement or a full refund. The process is straightforward: simply contact us with your order details, a brief explanation, and images if applicable. We will work promptly to resolve the issue—offering either a fresh replacement bouquet delivered to you, or a full refund as per your preference.
If you are not satisfied with your order for any reason, our complaints process is designed to be clear, fair, and responsive. Share your feedback and details about your concern with our team, and we will always strive to respond within a business day. Investigations are handled with urgency and transparency. We want all Bexley customers to feel confident ordering with us, knowing that problems will be addressed quickly and courteously.
As a Bexley-based florist, we take real pride in serving our local community. Each and every floral delivery is crafted and handled with care, aiming for a perfect experience every time. If things don’t go as planned, you can trust us to put things right with minimal inconvenience to you. Please don’t hesitate to get in touch with us should you have any concerns about your order, or if you would just like to discuss your experience. Your fresh flowers—and your satisfaction—are always our top priorities.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
